If you’re like me, you encounter countless overused words andphrases in a sales situation. When I hear them, my attention level goes right down. I’m distracted and I stop listening closely to the speaker. I ask myself “Don’t they know not to say that?”
Here’s a short list, with some of my prime offenders. Some are jargon, others are overused, and some are just inappropriate in a sales situation. Try to use straight forward respectful language of your own. That would be awesome, dude.
- We’re lean and mean
- No problemo
- At the end of the day
- That’s what I’m talkin’ about!
- I’m not gonna lie…
- We want to go to the next level
- That’s why I get the big bucks
- It is what it is
- Let’s push the envelope
- Grab the low hanging fruit
- Let’s take this off-line
- Let’s think outside the box
- Absolutely (when used in place of “yes.”)
- Holistic approach
- Make an apples-to-apples comparison
- Customer-driven organization
- This will provide greater transparency
- They drank the Kool-Aid
- They don’t have enough bandwidth
- These are actionable items
- Remember, there’s no “I” in team
- To tell you the truth…
- Have you got a work around for this?
- I’m all about Win-Win
- We got a seat at the table