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	<title>FRONTLINE Sales Training &#38; Consulting - Peter Coombs</title>
	<link>http://frontlinetraining.com</link>
	<description>Helping people who help customers</description>
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		<title>&#8220;I Was Lucky!&#8221;</title>
		<description><![CDATA[I recently heard Dr. Mark Hillman, an individual and corporate therapist, speak about Sales Call Reluctance. He is a highly engaging speaker with an interesting mix of humor and directness to his topics. As part of his talk, he listed different reactions that salespeople have to getting an order. Many of these reactions are based [...]]]></description>
		<link>http://frontlinetraining.com/i-was-lucky/</link>
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		<title>The Best Advice I Read in 2011</title>
		<description><![CDATA[We all like to put together a list of New Year’s resolutions. The problem is that we sometimes get so wrapped up in the list that we create something that is unattainable and overwhelming. Earlier this year, Fast Company magazine posted this blog with five great ideas for personal success.  I like it because it it [...]]]></description>
		<link>http://frontlinetraining.com/the-best-advice-i-read-in-2011/</link>
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		<title>End Your 2011 Sales Year with a Bang!</title>
		<description><![CDATA[The year is almost over, and you still have time for a last minute push to meet (or exceed) your sales goal. The overall rule with these tips is to let the end-of-quarter and end-of-year time frames work in your favor.  Here we go:  1. Remember the customers who said they had to “think it [...]]]></description>
		<link>http://frontlinetraining.com/end-your-2011-sales-year-with-a-bang/</link>
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		<title>Fifteen Ways to Lose a Sale</title>
		<description><![CDATA[As difficult as it is to land a sale, it can be incredibly easy to lose one. Our behaviors and attitudes always need to be positive. We need to be tuned in to the prospect throughout the call, and focused on what&#8217;s important to them. Here are a few things to avoid: 1. Assume that [...]]]></description>
		<link>http://frontlinetraining.com/fifteen-ways-to-lose-a-sale/</link>
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		<title>Sales Lessons Learned from Godiva Chocolatier</title>
		<description><![CDATA[Some clients are more fun than others. That was true for me with Godiva Chocolatier. I worked with them for six years, delivering countless workshops and talks on sales and customer service. They were a great client. Fun, open to new ideas, and willing to try different approaches. Plus, it was a fun product. I know [...]]]></description>
		<link>http://frontlinetraining.com/sales-lessons-learned-from-godiva-chocolatier/</link>
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		<title>Do You Have Customers from Mars?</title>
		<description><![CDATA[Some customers make me think they are from a distant planet. They&#8217;re the ones that ask me the bizarro questions that I can’t even begin to understand, let alone answer.  They ask questions that begin with “I know this is a crazy, but…” or “You’re going to think I’m nuts for asking you this, but…” [...]]]></description>
		<link>http://frontlinetraining.com/do-you-have-customers-from-mars/</link>
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		<title>I Cannot Make a Sales Call at 8:00AM</title>
		<description><![CDATA[I cannot make a sales call at 8:00AM. It&#8217;s too early. My prospects are probably still commuting. I&#8217;m better off waiting for them to get to their offices and settle in. I don&#8217;t want to irritate them at such an early hour. Who would want to start their day listening to a sales pitch? No, [...]]]></description>
		<link>http://frontlinetraining.com/i-cannot-make-a-sales-call-at-800am/</link>
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		<title>Sales: The Most Fun You Can Have at Work</title>
		<description><![CDATA[Sales = Fun. I know not everybody agrees with that formula. In fact, many people strongly disagree. But let me tell why I it’s true for me. First, I get to meet all kinds of interesting people, who work in a wide variety of businesses. These people come from various backgrounds, each with interesting experiences [...]]]></description>
		<link>http://frontlinetraining.com/sales-the-most-fun-you-can-have-at-work/</link>
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		<title>Stop Hiding Behind Facebook</title>
		<description><![CDATA[You have a large number of Friends on Facebook. And you have many Connections on LinkedIn. Not to mention numerous Followers on Twitter. That&#8217;s great. But, right here, right now, how many prospects do you have? Friends, connections and followers are all wonderful to have. We want them. But we need people who will buy [...]]]></description>
		<link>http://frontlinetraining.com/stop-hiding-behind-facebook/</link>
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		<title>Meet Your New Competition: the Delete Key</title>
		<description><![CDATA[Selling has never been more challenging. You are pulled in a thousand different directions, at work and at home.  Everything is hectic and demanding. It&#8217;s important to remember that the same is true for your customers and prospects. Like you, they have endless demands on their time. They are overwhelmed by the idea of a new salesperson, from [...]]]></description>
		<link>http://frontlinetraining.com/meet-your-new-competition-the-delete-key/</link>
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